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Economy Membership

 $9.95/mo

Personal Membership

 $14.95/mo

Small Business Contract

$29.95/mo2

Standard Business Contract

$85.00/mo2 

Custom Business Contract

Please Call

Membership Benefits

Economy Membership Plan

$24.95 trip charge (normally $49.95 each instance)
½ hour minimum for non-emergency residential service³
Free e-mail support (48-hour response)
Reduced rates for Telephone / Remote Control Support
...plus:

• 1 free 15-minute call per month
• Calls exceeding 15 minutes are billed at reduced rates
• Roll-forward unused support calls (1-month only)
• Advance notice is given if charges may apply monthly  

Personal Membership Plan

Includes economy plan benefits plus...
Semi-annual in-shop tune-up
(over $85 value)

Small Business Contract

Includes economy plan benefits plus...
Quarterly 1-hour on-site service
($500 value)

Standard Business Contract

Includes economy plan benefits plus...
Monthly 1-hour on-site service
($1500 value)
Roll-forward unused on-site service (1-month only)

1. 1-time activation fee of $50 applies.  Waived when purchased with 1-hour of services at standard rate.
    
2. Business Contracts are billed quarterly in advance.
    
3. Services required within 2 days are considered emergency service.  Non-emergency services are typically scheduled within 3 days of service call.
    

Residential Services
for You

- Personal Technology Assistance
- In-home Installation and Repair
- Spam, Virus, and Spy-ware Relief
- System and Network Security
- Personalized Computer Training

Residential Rates

	Member Rates	Standard Rates
Trip Charge	$24.95/trip	$49.95/trip
Basic On-site Services	$95.00/hr	$95.00/hr
Shop Services	$95.00/hr Prioritized Service	$95.00/hr 1st come 1st served
Telephone / Remote Support	$60/hr billed in 15 minute increments	$80/hr billed in 15 minute increments
Counter Service	$150/00/hr $45.00 min	$150.00/hr $45.00 min

Products & Services
for Businesses

Business Rates